Our experienced support coordinators can assist you in choosing how you would like your services to be provided and who you want to provide them. And then, they can assist you in finding the right providers for you, arrange those and set up those services – including supporting you to decide the budget for each type of support and negotiating prices and service agreements. They can support you in coordinating those supports and also assist you in strengthening your informal networks.
Our Support Coordination team will assist you to:
- Understanding and using your NDIS plan – We help you navigate your plan, understand funding allocations, and explore available support options.
- Connecting with the right services – Our team identifies, engages, and coordinates service providers to ensure you receive the best support possible.
- Building capacity and independence – We equip you with skills for self-advocacy, decision-making, and problem-solving to enhance long-term independence.
- Accessing community and mainstream services – We link you to local resources, activities, and programs that align with your interests and goals.
- Coordination of supports – We ensure your funded supports work together seamlessly to meet your needs.
- Assistance with accommodation and tenancy – Support in securing and maintaining suitable housing.
- Crisis intervention and advocacy – Assistance for individuals facing significant challenges, mental health concerns, or crisis situations.
- Communicating your needs – Helping you express your goals and preferences to service providers, carers, and community supports.
- Understanding NDIS terminology and the NDIS Price Guide – Breaking down complex information to make it easier for you to navigate.
- Life transition planning – Guidance through key life stages, including mentoring, peer support, and skill development.
- Ongoing monitoring and plan review – Regularly reviewing services, making adjustments as needed, and assisting with reassessments.
- Connecting with family, friends, and carers – Strengthening your personal support network to help you reach your goals.
At Rapha Care we are passionate about supporting individuals reach their full potential, whether that means finding meaningful work, pursuing education, improving daily skills, or accessing life-changing therapeutic supports.
Level 1: Support Connection Support
Support Connection, is focused on helping NDIS participants understand their plans and connect with the right services to achieve their goals. This service empowers participants by building their capacity to navigate the NDIS system, manage their supports, and make informed decisions. From linking participants with service providers to addressing challenges and ensuring their supports align with their needs, Support Connection lays the foundation for greater independence and confidence in managing their NDIS journey.
Level 2: Coordination Of Supports
Coordination Of Supports includes short and long-term support that focuses on assistance to live at home, community participation, and helping coordinate your own supports by using the funding obtained from NDIS.
Our support coordinators collaborate with formal and informal networks to provide comprehensive assistance, empowering you to achieve greater independence and fulfillment. They guide you in selecting and setting up services, budgeting for supports, negotiating agreements, and strengthening
Level 3: Specialised Support Coordination
Specialist Support Coordination is provided at a higher level than standard Support Coordination due to the complexity of needs and risks involved. This service is delivered by highly qualified professionals with an allied health background who are skilled in addressing significant barriers that may impact a participant’s ability to effectively use their NDIS plan.
Our specialist support coordinators are experienced in working with individuals facing complex challenges, helping to navigate difficult situations, high-risk circumstances, and service coordination. We focus on identifying and addressing the toughest obstacles, providing tailored support to enhance independence, stability, and overall well-being.
For NDIS participants with complex needs, multiple service providers, or high-level support requirements, our Specialized Support Coordination team provides expert guidance and intensive support to ensure services are well-managed, effective, and aligned with individual goals.
Psychosocial Recovery Coaching
This is designed to support individuals on their mental health recovery journey. Our experienced coaches, combining professional qualifications and lived experience, understand the fluctuating nature of mental health conditions and the unique challenges involved. We collaborate with NDIS participants to access suitable services, overcome barriers, and take meaningful steps toward independence. Our goal is to empower individuals to take charge of their mental health, fostering resilience and enabling them to live fulfilling, contributing lives within their communities
